Category: Interaction Design
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Central States Funds CRM Redesign
CSF, the Teamsters pension fund, uses a custom-built CRM system for customer service. I spent seven months helping to redesign it to be more usable and functional.
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Cubeler Design System
In 2022, I was a Senior UX Designer with Cubeler, a Montreal-based B2B startup that provided a pairing system for small businesses and lenders, as well as business networking and advertising services.
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Hitachi ID Systems Bravura Security Suite
I joined Hitachi ID Systems in 2017 as their first full-time UX designer. I worked on creating a new visual language, flows, wireframes, and high-fidelity prototypes, and used CodePen to do small interactive mockups.
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SMART Support Site Redesign
I worked on a ground-up redesign of SMART Technologies’ customer support site, leading the UX design, as part of a cross-functional group involving the web team, documentation group, marketing, customer experience and customer support departments.
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Hagopian Ink Responsive Website Redesign
Hagopian Ink is an award-winning NYC design agency that works with luxury and global brands including Armani Exchange, Mercedes-Benz, PepsiCo and Lancôme. We created their brand-new responsive site using HTML5/CSS3, web video and SVG.
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Wall Street Survivor Online Stock Game
From 2007-2008 I worked for Stock-Trak, a maker of online stock market trading simulations. One part of the business was aimed at the educational market, and a new part was a consumer-oriented trading game, Wall Street Survivor.
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TED Talks Smart TV App
The TED Conference partnered with TELUS to create a set-top-box portal for TELUS Optik TV customers to browse and view TED Talks right in their living rooms.
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CBC Sports Hockey Night 2nd Screen
To celebrate the 60th anniversary of the CBC’s flagship Hockey Night In Canada TV broadcast, they commissioned a second-screen application that provided real-time NHL updates and allowed viewer participation with contests and minigames.
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ProCast Online Casting Portfolio
ProCast Online was a 2010 startup project for a web application to link actors, agents and casting directors.
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Les Grands Ballets Canadiens Website
In 2011, Les Grands Ballets Canadiens needed help simplifying a complex ticket purchasing flow. We provided interaction concepts as well as ideas for a refreshed web experience.